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IT DOESN’T TAKE LONG TO

BE GENTLE

Dear non-service industry workers, just a quick note to remind you that those in the service industry are in fact human just like you (unless they are Robo), and as such, you should treat them in a manner that you would deem appropriate for how you would like to be interacted with. Or to put it another way, when you are ordering coffee at a cafe, please get off your phone.

This doesn’t mean simply prying that thin rectangle away from your ear, but—in most cases, more on that momentarily—removing any and all new-fangled means of interacting with it, this includes AirPods.

First, let’s all agree that talking on your phone or listening to music or being otherwise distracted by your handheld device while ordering is a complete no-go. It is discourteous to both the person taking your order as well as the rest of the folks in line who have to suffer the slowdown because you can’t un-mindmeld for two seconds. It’s unlikely whatever you are doing is actually urgent, so just ask the person on the other end to hold while you interact with another human in a respectful and normal way. But, if that call actually is that important, then don’t get in line until it is done. Or just step out of line if the call is not complete by the time you get to the front. Maybe that’s a minor inconvenience for you, but this is your issue, don’t foist the inconvenience on those around you; it’s your burden to bear.

Now, onto the AirPods. If you’re not listening to anything, then why is there a need to take them out? They have no effect on your ability to interact, right? Wrong! The real question is: if you’re not listening to anything, why is there a need to keep them in? The opposite thinks you’re not ready to make decisions. If they are hearing aids or other similar devices, please let barista or the person taking your order know, they won’t bother you anymore.

Everyone in this world has problems big and small that they deal with on a daily basis. Don’t waste other’s time to handle your problems. It takes literally no effort for you to be kind to those you interact with on a daily basis.

 

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